Royal Mail Standard
- Delivery Time: 2–4 working days
- Dispatch Time: Same day if ordered before 1:00 pm, Monday to Friday
- Cost:
- Free on orders over £5
- £1.99 for orders under £5
Royal Mail 48 Hour Tracked
- Delivery Time: 1–3 working days
- Dispatch Time: Same day if ordered before 1:00 pm, Monday to Friday
- Cost:
- Free on orders over £30
- £3.49 for orders under £30
Royal Mail 24 Hour Tracked
- Delivery Time: 1–2 working days
- Dispatch Time:
- Orders placed before 1:00 pm (Monday to Friday) will be dispatched the same day.
- Orders placed after 1:00 pm will be dispatched the next working day.
- Note: No weekend deliveries.
- Cost:
- Free on orders over £50
- £4.99 for orders under £50
Royal Mail Special Delivery™ by 1:00 pm
- Delivery Time: 1 working day
- Dispatch Time:
- Orders placed before 1:00 pm (Monday to Friday) will be dispatched the same day.
- Orders placed after 1:00 pm will be dispatched the next working day.
- Note: No weekend deliveries.
- Cost: £8.99
DPD Next Day Tracked
- Delivery Time: 1 working day
- Dispatch Time:
- Orders placed before 1:00 pm (Monday to Friday) will be dispatched the same day.
- Orders placed after 1:00 pm will be dispatched the next working day.
- Note: No weekend deliveries.
- Cost: £5.49
UK and Northern Ireland Orders
- Orders shipped to mainland UK and Northern Ireland will be sent via Royal Mail 2nd Class Standard.
- All orders over £50 in value are shipped by Royal Mail 1st Class Recorded. Similar orders outside the UK are sent with recorded delivery as well (please confirm before placing an international order).
- Your parcel can take up to 6 business days to arrive, though items usually arrive within 2–3 days.
- Please note that Royal Mail may deliver your parcel on a Saturday.
Important Notice
Deliveries are slightly affected due to the current situation. During this period, same-day dispatch is only valid if you order before 10:00 am. Orders placed after 10:00 am will be posted the next day. Please consider this before selecting special delivery.Orders Over £250
- For orders over £250, products are sent via Royal Mail or DHL courier and require a signature upon delivery.
- Orders sent with this service usually arrive within 1–2 days.
- Charges apply for this service. Please clearly mention this when making a purchase, as it's optional; otherwise, your order will be sent via standard delivery.
- Orders shipped to addresses outside mainland UK and Northern Ireland are also sent by Royal Mail but do not include a tracking number.
- These parcels can take up to 10 business days to arrive.
International Orders
- International orders over £100 will be sent via Royal Mail Tracked OTA or DHL Service and usually arrive within 2–14 days, depending on location.
- During busy periods or peak seasons, we may experience unforeseen delays. In such instances, we will attempt to notify customers of any delays at the shopping basket stage before orders are placed or via email.
- Please check your local laws and import policies before ordering, as we can't guarantee international delivery based on your country's laws or customs policies.
- We only ship to EU countries where TPD law applies.
- Parcels over 1 kg may incur additional delivery charges.
- Once the item is in your country, you are responsible for any customs duties or clearance fees.
Online Orders Not Received
- We always use first-class delivery with proof of purchase.
- If you have not received your items, please inform us within 10 days from the date of purchase.
- If you contact us after 10 days, we cannot take responsibility for the loss of products.
Note: Non-TPD items are only for international orders. If you're not an international buyer or a B2B customer, your order will be cancelled within 24 hours.